Refund Policy for billing analytix

Last Updated: January 2025

At billing analytix, we are committed to providing high-quality bookkeeping, accounting, tax preparation, and financial consulting services. This Refund Policy explains the conditions under which refunds may or may not be granted for services purchased through billedup.com.

By using our Website or services, you agree to the terms outlined below.

1. General Policy

Because our services involve professional time, financial analysis, and customized work, most services are non-refundable once work has begun.

However, we aim for fairness and transparency, and refunds may be considered in specific cases as described below.

2. Refund Eligibility

Refunds may be approved only under the following conditions:

2.1 Service Not Started

If you cancel before any work has begun, you may be eligible for a full or partial refund, depending on administrative costs already incurred.

2.2 Duplicate Payment

If a payment was charged twice due to a technical issue, the duplicate amount will be refunded.

2.3 Service Not Delivered

If billing analytix is unable to deliver the agreed-upon service due to internal reasons, a full refund will be issued.

2.4 Incorrect Charges

If you were incorrectly billed or overcharged, adjustments and refunds will be made accordingly.

3. Non-Refundable Services

Refunds will not be issued for:

  • Completed bookkeeping, accounting, or tax work

  • Services already started or partially delivered

  • Personalized financial reports or analysis

  • Consulting sessions already conducted

  • Missed or unused consultation appointments

  • Fees paid to third-party platforms (e.g., QuickBooks subscriptions)

  • Government filing fees, tax submission costs, or regulatory payments

Once professional work has begun, the service becomes non-refundable.

4. Monthly / Ongoing Service Plans

For recurring monthly or quarterly service plans:

  • Payments already made are non-refundable

  • You may cancel future billing cycles at any time

  • Cancellation requests take effect on the next billing cycle

  • No refunds will be issued for unused days in the current cycle

5. Project-Based Services

For fixed-price or project-based services:

  • A non-refundable deposit may be required before work begins

  • Milestone-based payments are non-refundable once each milestone is completed

  • If you cancel mid-project, completed work must be paid for

6. How to Request a Refund

To request a refund, contact us at:

📧 support@billedup.com
Subject Line: Refund Request – [Your Business Name]

Include the following:

  • Your full name

  • Business name

  • Invoice number

  • Reason for refund request

  • Any supporting documentation

Refund reviews generally take 5–10 business days.

7. Refund Processing Time

If a refund is approved:

  • It may take 5–10 business days for billing analytix to process

  • Additional time may be required by your bank or payment provider

  • Refunds will be issued using the same payment method used during purchase

8. Changes to this Refund Policy

billing analytix may update this policy at any time. Updates will be posted with a new “Last Updated” date. Continued use of the Website or services indicates acceptance of the revised policy.

9. Contact Us

If you have any questions regarding our Refund Policy, please contact:

billing analytix
📧 Email: support@billedup.com
🌐 Website: https://billedup.com/
📍 Address: 515 North Flagler Drive 350 West Palm Beach, FL 33401 US